FAQs

How soon are orders shipped?

All items are shipped within 1-2 business days of the order date.

What are your shipping options?

A quote for shipping is given in the checkout process, depending on what your order is and where you want it shipping to. For more information, see our delivery page.

For orders over 20 books please contact us here.

Who can I contact for questions?

For questions with your orders, you can contact us here.

Do you have bulk pricing?

Yes, we offer additional bulk discounts on Primers, just choose the case option (one case is 20 books). The savings are shown on the page.

For orders over 20 books please contact us here.

What is your Return/Refund Policy

Returns & Refunds can be made within 30 days of purchase for Primers and Adventures with God books. Customer must email and request a return authorization prior to returning the products. Items must be returned in the same quantities they were ordered in (ie: if ordered as a box of 20, only full boxes will be eligible for return).

A 10% restocking fee will be assessed for all returns. All items must be in new condition - unused and undamaged for a full refund. Customers assume responsibility for shipping costs to ship returned books to Missio Publishing.

Please use tracked delivery on all box returns. Please note that we are not responsible for damages incurred during return shipping. We will assume responsibility for the return, including shipping costs and restocking fees if the return is a result of our error.

Do you ship products internationally?

Absolutely! We ship to the UK and Europe. If you want to order books from a country outside of the EU, then please visit our US site at missiopublishing.com

Are the Primers available in digital formats?

We are currently researching options for digital versions of the Primers that will be priced similarly to the print versions. Due to copyright and reproduction issues, the Primers are not available via PDF.